Care First

We have recognised that all employees may need additional support and guidance, not only whilst they are working, but also sometimes in their personal lives, hence, we are pleased to be able to inform you of the launch of our new Employee Assistance Programme (EAP).

Care First is our new EAP provider, which offers a complete workplace and personal support service, all in the strictest confidence and on an individual basis. Whether an employee requires confidential information or advice with home or work matters, or more specific counselling relating to physical or mental health concerns, the Care First telephone and online services can assist.

Support is available via both online ( and Freephone (0800 174319) services, 24 hours a day, 7 days a week and 365 days a year.

Additional Information